Frequently Asked Questions

How do I reserve warehouse space?

To reserve warehouse space, request freight services and or inventory management, please give us a call at 502-550-7126 or fill out our contact form. We’ll be happy to answer any questions you may have and will be sure to get back to you with a free quote as soon as possible.

How are my goods protected in Moon’s Warehouse?

Our warehouse is industrial grade and maintained to meet industry standards. It is kept gated and dry in order to best protect your products from the elements. Additionally, our staff is well versed and trained in safely handling sensitive materials and ensuring quality and quantity control.

How can I access my inventory?

We offer 24/7 access to all of our warehouse customers. Storage space is kept well lit and there are several bay doors available so you always have easy access to your goods.

What if I only need warehouse space for a short time?

We understand the ebb and flow of business and will work with you to come up with a tailor-made solution when it comes to the storage of your products. Whether you need seasonal storage space or long term warehousing, we are happy to accommodate your needs.

What are the size limitations on expedited freight?

We can handle any amount of freight up to a maximum of 3,500 lbs. We safely and efficiently deliver loads on time regardless of size, and will even accept freights that don’t fully fill up our trucks.

How does Moon guarantee on time delivery?

Our drivers regularly provide updates so you can monitor your freight it in real time. We always deliver as promised and will communicate with you to ensure your goods are delivered safely and on time.

Can Moon deliver outside of the Louisville Metro area?

While Moon Warehousing is locally owned and operated in Louisville, Kentucky we service the entire Kentuckiana area as well as regions beyond. Our headquarters are situated right by the Ohio River, conveniently located to a train depot and near all the major thoroughfares. Often we are even able to make non-traditional deliveries to sites that have various limitations or are without truck docks.